|
1.
|
What is 'Plain text'?
|
|
2.
|
How do I use 'Languages'?
|
|
3.
|
What is 'Graphics'?
|
|
4.
|
What is Quick Address Book?
|
|
5.
|
Can I send the same email to more than one person?
|
|
6.
|
What do Cc: and Bcc: mean?
|
|
7.
|
What is 'Save as Draft'?
|
|
8.
|
What is an attachment?
|
|
9.
|
How do I add attachments to my email?
|
|
10.
|
How do I remove attachments that I have added to my email?
|
|
11.
|
How do I save a copy of the email I am sending?
|
|
12.
|
What is 'Return Receipt'?
|
|
13.
|
How do I add my 'signature' to all the emails I am sending?
|
|
14.
|
How do I check the spelling in an email?
|
|
15.
|
How do To: Cc: and Bcc: links work?
|
|
16.
|
Can I un-send an email?
|
|
17.
|
What is the largest size message that I can send?
|
Answers:
|
|
1.
|
What is 'Plain text'?
With Rediffmail you can send emails in 'Plain text' means the email is sent as text and not HTML. Also, you can write emails in 'Plain text' in different languages.
Top
|
|
2.
|
How do I use 'Languages'?
You can use this feature only while you are writing the email in 'Plain text'. You can send emails in 11 Indian languages as well.
Rediffmail currently supports Hindi, Marathi, Tamil, Telugu, Assamese, Bangla, Gujarati, Kannada, Malayalam, Oriya, and Punjabi. Select the language you want to write the email in and follow instructions.
Top
|
|
3.
|
What is 'Graphics'?
With Rediffmail you can send emails as text, graphics or SMS. Graphics means the email is sent as HTML. You can add formatting (e.g. indents, bullets) and emoticons.
Top
|
|
4.
|
What is Quick Address Book?
Quick Address Book is a list of Individuals and Groups in your Address Book who can be quickly added to the To:, Cc: and Bcc: fields while addressing an email.
Top
|
|
5.
|
Can I send the same email to more than one person?
You can send the same email to as many individuals and/or Groups as you want (upto a limit of 512 characters in the To: Cc: Bcc: fields). You can type multiple addresses by separating them with commas in the To:, Cc: and Bcc: fields or use the Quick Address Book.
Top
|
|
6.
|
What do Cc: and Bcc: mean?
Cc: Carbon copy, it sends the same email to a specified set of users.
Bcc: Blind carbon copy, it sends the same email to specified set of users without displaying their email ids to the recipient(s).
Top
|
|
7.
|
What is 'Save as Draft'?
'Save as Draft' helps you to save an unfinished email without sending it. Simply click on the 'Save as Draft' button. These saved emails are stored in a folder called 'Draft'. Saved emails can be sent at any time. Please note that attachments are disregarded when an email is saved as a draft.
Top
|
|
8.
|
What is an attachment?
Attachments are files that are sent along with the main message of the email. (E.g. photographs, presentations, sound files etc.)
Top
|
|
9.
|
How do I add attachments to my email?
To add an attachment to an email, click on the 'Add/Remove attachments' button. Select the file(s) you want to attach and click on 'Attach' button. Click on 'Done' after you finish attaching the file(s).
You can attach up to 20 files to one email. The total size of all the attachments cannot exceed 20 MB.
Top
|
|
10.
|
How do I remove attachments that I have added to my email?
To remove attachment(s) from an email, click on 'Add/Remove attachments' button. Select the file(s) you want to remove and click on 'Remove' button. Click on 'Done' after you have finished removing the attachments.
Top
|
|
11.
|
How do I save a copy of the email I am sending?
To save a copy of the email you are sending, click on the checkbox besides 'Save a copy in Sent Folder'. This will save a copy of the email in the Sent Mail folder.
You can also create a one time setting that helps you save all outgoing emails automatically.
Top
|
|
12.
|
What is 'Return Receipt'?
Return receipt is a feature by which you can get an acknowledgement (email) when the recipient reads the email that you have sent. To get a return receipt click on the checkbox besides 'Return Receipt'.
When the recipient opens your email, he/she is given the option to send you a receipt. In case he/she chooses not to then you will not receive the receipt.
Please note that when you ask for a return receipt and the receiver reads your mail on a web based email client, this function cannot be performed. Return receipt is only possible in email clients like Outlook Express, Netscape, Eudora etc.
Top
|
|
13.
|
How do I add my 'signature' to all the emails I am sending?
A signature is a personalized text file or "footer" attached to the end of an outgoing email. It can be work related or it can be personal.
If you need to create a Signature to add it to your email. Go to 'My Settings' page, click on 'Add Signature', type the signature line you want, check the option of adding the signature to all outgoing emails and click on 'Ok'.
Top
|
|
14.
|
How do I check the spelling in an email?
After you have finished writing your mail, click on the 'Spell Check' to check the spellings.
Top
|
|
15.
|
How do To: Cc: and Bcc: links work?
To: is used to address the mail to a recipient/s, Cc: is used to send a carbon copy of the mail to another recipient/s and a Bcc: is used to send a blind carbon copy to a recipient/s whose email address you don't wish to show.
Click on the links only if the addresses of the users you wish to send to already exist in your address book. Else you can manually enter the addresses.
Top
|
|
16.
|
Can I un-send an email?
Once you click the "Send" button, your message is fed into our delivery system and cannot be retrieved. Unfortunately, there is no way for us to intervene in this process.
Top
|
|
17.
|
What is the largest size message that I can send?
In Rediffmail, you can send a mail upto 20 MB in size. This is inclusive of your attachment size.
Top
|