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1.
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How do I update my personal details?
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2.
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How do I change my password?
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3.
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What is a Hint Question?
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4.
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What happens if I forget my password?
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5.
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How do I add my signature to all the emails I am sending?
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6.
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How do I set automatic reply?
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7.
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How do I change the Spam settings?
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8.
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How do I unblock the senders that I have blocked?
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9.
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What are Filters?
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10.
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How do I create/edit a mail filter?
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11.
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How do I view the filters that I have set?
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12.
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How do I read emails from other accounts?
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13.
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How do I save by default all emails that I send?
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14.
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What is 'Tell us your interests'?
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Answers:
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1.
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How do I update my personal details?
To enter My Settings for security reasons, we ask you to first revalidate (verify) your identity by asking for your password. After validation you can click on 'Update personal details'. These details are taken from your Rediffmail Plus registration form. Keep these up-to-date; it will help us serve you better.
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How do I change my password?
Click on 'Change Password'. First enter the secured area by entering your current password. Then type your current and new passwords in the fields displayed.
It is recommended that you change the password frequently for better security.
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What is a Hint Question?
This question will be asked to you in case you forget your password. Create a unique Hint Question, the answer of which only you know.
You can also update the Hint Question.
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4.
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What happens if I forget my password?
If you forget your password, click on 'Forgot Password' and answer the Hint Question along with other details asked for namely your Birth date, City of birth etc. The Rediffmail system will then generate a new password and display it on the pop-up screen. You must now login with this new password. After logging in, you can change to a new password of your choice by going to 'My Settings'.
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How do I add my signature to all the emails I am sending?
Click on 'Add Signature', type the signature line you want, check the option of adding the signature to all outgoing mails and click on 'Ok'.
Then add the signature by clicking on the checkbox besides 'Add a Signature'.
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How do I set automatic reply?
Send an automatic reply to incoming mails when you are away. (E.g. while on vacation).
Click on 'Set Automatic Reply'. Specify the subject in the 'Subject' field and type the contents of the message in the displayed box. Click on the checkbox besides 'Activate my auto reply' to activate the response email.
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7.
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How do I change the Spam settings?
In Rediffmail Plus the Spam filter has been set to active by default, which means the Spam filter will divert all the unwanted mails to Junk Mail folder by itself. In case you want to deactivate the Spam filter, click on 'Deactivate Spam filter' on the Stop Spam page.
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How do I unblock the senders that I have blocked?
If you have blocked a sender, you can unblock by removing the contact from the block sender's list. To do this, go to the 'Block Sender' page. Select the email id from the 'Block Sender List' and click the 'Remove' button.
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9.
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What are Filters?
Filters are rules that you create to help you manage your emails better. You can divert incoming emails straight to a specified folder using filters. You can filter by sender, by other recipients, by subject or by message size.
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How do I create/edit a mail filter?
You can filter all emails and receive mails only from those in your address book only, on the Mail Filter page.
Or you can create your own email filter. To Create/Edit Mail Filters click on 'Mail filter'. Then click on the 'Create New Filter' button.
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11.
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How do I view the filters that I have set?
Click on 'Mail Filters' on the 'My Settings' page and view the filters you have set under the heading 'Current filters'.
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How do I read emails from other accounts?
You can read your office mails or mails from any other POP account in Rediffmail Plus. Read mails from up to 3 email accounts.
To read an email from other accounts click on the 'Read your other mails'. Then click on 'Add New Mail Account' button. Fill in the required information and click on 'Add New Mail Account' button.
The colored arrow helps you to identify the mails. To receive emails from other accounts simply click on 'Pull Other Mails' on the left side.
The SMS code column will show you the code (P1, P2 and/or P3) that you will need to send as SMS to 733 in case you want to pull your mails from other email account to your Rediffmail Plus account.
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13.
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How do I save by default all emails that I send?
You should save all the emails you send, if you consider your mails important. To do this, click on 'Sent Mail Option'. Select the checkbox besides 'Save your sent messages in the Sent Mail Folder' and click on 'Ok' button.
A copy of all your sent emails will be stored in 'Sent Mail' folder.
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14.
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What is 'Tell us your interests'?
By disclosing your interests, you help us to send you relevant information and offers that can be of benefit you. You can update hese any time.
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