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1.
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Why are images appearing blocked in my Rediffmail Plus messages?
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2.
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How do I reply to an email?
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3.
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What is forward an email?
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4.
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When should I use 'Reply all'?
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5.
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How do I add the sender of an email to Address Book?
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6.
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What happens when I click on 'This is Spam' link?
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7.
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What is an attachment?
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8.
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How do I download an attachment?
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9.
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What is virus scan?
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10.
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Can I receive mails from a Mobile phone?
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11.
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What is a MAILER DAEMON?
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12.
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How do I save my attachment directly to my Rediffmail Plus Briefcase?
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13.
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How can I print a message?
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Answers:
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1.
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Why are images appearing blocked in my Rediffmail Plus messages?
This is a security feature created to make Rediffmail Plus user's email accounts more secure as follows. Special image technology can be used by spammers to discover whether your email address is valid. When you open messages having these embedded codes, the sender learns that your email address is active and then continues to send you unsolicited messages. At Rediffmail, we prevent these images from opening until you verify their source. The images are not deleted; they are simply masked with gray colour until you choose to see the original.
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2.
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How do I reply to an email?
To reply to the email, click on the 'Reply' link. You will be taken to the Write Mail page where you can reply to the email and send it.
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3.
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What is forward an email?
To send this message to someone else, click on the 'Forward' link. You will be taken to the Write mail page where you can address it to your friend(s). The message you wished to forward will be attached to your email and sent to these Ids.
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4.
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When should I use 'Reply all'?
If you wish to reply to all the email addresses in the From and Cc list, click on the 'Reply All' button. You will be taken to the Write Mail page where you can reply to the email and send it to all addresses.
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5.
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How do I add the sender of an email to Address Book?
Whenever you read an email and you want to add the sender to your Address Book, click on the 'Add to Address Book' besides the sender's email address.
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What happens when I click on 'This is Spam' link?
When you click on the 'This is Spam', the mail is identified as Spam and you are given the option to Report Spam and/or Block the Sender.
It is recommended that you select both the options.
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7.
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What is an attachment?
Attachments are files that are sent along with the main message of the email. (E.g. word files, photographs, presentations, sound files etc.) With Rediffmail Plus, you can attach 20 files at a time with the total size of mail upto 10 MB.
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8.
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How do I download an attachment?
To download an attachment, open the mail (read mail) and click on 'Go to attachment(s)' or scroll down the email and click on 'Download Attachment'.
Rediffmail Plus also allows you to save the attachment in the Briefcase so that you can access it anywhere at anytime.
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9.
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What is virus scan?
To protect your computer from getting infected with virus, it is recommended that you scan all attachments before downloading.
To ensure that an attachment does not contain any virus, click on 'Scan For Virus with F-Secure' before downloading. This will scan the attachment and inform you whether it is safe to download the attachment.
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10.
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Can I receive emails from a Mobile phone?
You can receive emails in your Rediffmail Plus Inbox from a GPRS/WAP enabled mobile phone.
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11.
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What is a MAILER DAEMON?
"MAILER-DAEMON" or a "Mail Delivery Subsystem" means that a message, which you sent, was undeliverable and has been "bounced" back to you.
The most common reason for a failed delivery is that the email address you entered isn't valid. Double-check the spelling of the address you entered. If the message continues to be bounced back to you, you may want to verify that the account hasn't been closed or moved.
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12.
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How do I save my attachment directly to my Rediffmail Plus Briefcase?
Click on "Scan and Save to Briefcase" which will open a pop up regarding the virus status of the attachment. On top will be a link "Save to Briefcase" Click on the link to save the attachment to your briefcase. You can now delete this mail and free up space in your mail account. You can access the attachment anytime within your Briefcase.
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13.
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How can I print an email?
Click on the printable format on the top left corner to see the print preview and click 'Print' button.
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